Help

Get Help Via Email

We can also support or give information to you via email; please use the form below. We operate from Monday to Friday, 9am – 5pm, so a Support Worker will respond to support enquiries within three working days.

If you are in danger, call 999. If you cannot speak, let the operator know by placing a silent call. To silent call, dial 999. Once you are connected with an operator, dial/press 55 to let them know your emergency is genuine but cannot speak. If you are in urgent need, please call the National Domestic Abuse Hotline, which is 24/7 on 0808 200 0247 (Freephone).

We can offer basic support via email or WebChat; however, we are not able to provide you with our full support range over email or WebChat.

Your Safety:

  • If you need to remove any trace of our website, you will need to clear your history and cooking from your browser after sending your message via the email below. Also, different browsers offer options to browse the internet without recording your traces. While this is NOT a safety guarantee to can help hide your history and internet traces, to find out more, this is a good article about it: https://www.itpro.co.uk/security/28014/how-to-enable-private-browsing
  • If you think someone has access to your email account, then it might be best to set up another email address using a free service like Google, Yahoo or ProtonMail.

Your Confidentiality:

What you communicate to us is confidential. The only time we need to share any information is when we are requested to do so by Police or where we have a duty of care due to children, yourself or others being in imminent danger and at risk.

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