WebChat Trial for Rotherham Rise to support those in Isolation.

At Rotherham Rise we are determined to make sure no one slips through the net because of COVID-19 and self-isolation. We know with data from China, France and Italy that due to self-isolation there has been a rise in domestic abuse incidents. Many services are having to limit service delivery including face-to-face support, it is vital we give people as many ways possible to communicate with us.

We recognise that there may be issues for women and men reaching out whilst in self-isolation and quite possibly being in a household with an abuser; for many, COVID-19 has put them or is potentially putting them in extremely difficult situations.

Sue Wynne CEO Rotherham Rise states “We have worked hard to ensure that we are able to continue to offer support for those affected by domestic abuse amid the COVID- 19 pandemic. I am very aware that reaching out for support may be more difficult during this time when we are urged to stay at home. That is why I have considered it vital to look at options that can reduce these barriers. If you are experiencing abuse within your relationship please reach out for support. We are here for you.

From Monday 6th April, Rotherham Rise will be trialling a WebChat option via their website RotherhamRise.org.uk alongside their continuing telephone support.  So, if you are struggling to contact Rotherham Rise because you cannot make calls, logon to the website between 9 – 12 noon Monday to Friday. You are not alone, we want to do our best to help you.

Please remember if you are in danger call 999, if you cannot speak let the operator know by placing a silent call. To silent call, dial 999 once you are connected with an operator dial/press 55 to let them know your emergency is genuine but cannot speak.

Our confidential advice line: 0330 2020571, open Monday to Friday from 9am – 5pm.

For support outside of these hours contact the National Domestic Violence Helpline 0808 200 0247 (freephone 24/7)

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